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Fire & Water - Cleanup & Restoration



SERVPRO of Nashua Answers ERP Frequently Asked Questions

As a business person in Nashua, you may occasionally worry about the potential for damage to your property. The recent talk of severe hurricanes can cause you to wonder, 'what if that were my store?' The truth is that preparation is the best thing that you can do before a severe storm, a fire, or water damage hit your property. It is not always possible to prevent damages to your property. However, that is precisely why you should sign up for the SERVPRO Emergency READY Profile Plan (ERP) mobile application.

The SERVPRO ERP app creates a platform for organizing essential information about your property or properties. During a damage-crisis, our SERVPRO remediation technicians can access this information to cut down on time before the restoration can begin. The details recorded in the app can include information such as the address of your property, your business partner's contact information, or even your favorite plumber.

After downloading the app, you can request an appointment with a rep, who can come to your property and document the previously mentioned information into the app. It only takes two steps to get your store prepared for a possible disaster.

Kristin Hunt, a marketing manager for SERVPRO, recently "responded to frequently asked questions" about the ERP. One of the initial questions raised by the Wilton Firefighters was, "What contacts can be added to the profile?" Hunt explained that the answer was simple; anyone could be added. The next question about privacy, Hunt answered too. "We share [your information] with only you and whom you want us to share with."

The Firefighters logically began to wonder about the cost of the ERP- there must be some yearly fee, right? An employee visit and the storage of your information on a long-time server would usually warrant some cost. However, Hunt revealed that it comes at no additional cost. "We come in, and we do it for free." Here at SERVPRO, our relationship with our community and customers is essential. We are proud to offer such a service for free.

When you begin to worry about the safety of your property, never wait until an accident happens. Use the ERP and then speak with SERVPRO of Nashua by calling (603) 889-2311. We cannot wait to help you.