How the New SERVPRO ERP System Helps Us Respond Faster
Your Business Damage is Our Priority
Although many see our business as a "brick-and-mortar" operation, perfectly fine sticking to old techniques and technology in our restorations, SERVPRO strives to bring its customers the best in digital technology and assistance, to save time and money alike when you need it most. Our Emergency READY Profile system, or ERP for short, allows you to request help immediately and without having to take the time to call up a representative. The system is designed especially for landlords and commercial franchise owners, as multiple locations and facility detail profiles can be created by you and accessed by our technicians at once. Ultimately, the ERP system allows us to respond quickly and better understand the situation before we arrive.
When you first create your Profile, online or in the app, you'll find that we request only critical information that helps us to respond quickly to your Nashua commercial water damage, or any other type of damage. At its simplest, you can input property locations so that we can respond faster to whatever type of damage you've identified. However, the program also allows for you to input much more data to save us time beforehand, such as building plans, priority areas, alternative contact profiles, and other critical pieces of information. Whatever you choose to fill out your profile with, it will help our technicians to have a better understanding of the situation as soon as they arrive.
Time is precious in commercial damage scenarios, and as many as half of all businesses never reopen after a disaster, and quick arrival of restoration professionals is critical in stopping further damage and getting doors open sooner. Similarly, many rental properties quickly lose value and potential tenants as they take on extra damage, making a system like the ERP highly desirable for landlords looking to protect your assets. Plus, creating a profile is free, and only takes a short time to fully set up.
SERVPRO of Nashua is a locally-owned damage restoration company, with a commitment to fast response times and quality customer service. Call us at (603) 889-2311 today to request our help or find out more about our ERP system.